Online coaching across Switzerland, Germany and Austria

One page, three countries

This page covers Switzerland, Germany and Austria together. There are deliberately no three near-identical country pages differing only in the country name. The coaching is the same; what differs is only what genuinely differs — and that is set out under invoicing below.

What you need

Technically: a stable internet connection, a device with a camera and microphone, headphones if you have them. A computer or tablet is usually more comfortable than a phone because the picture stays still — but it is not required.

Practically: a place where you can speak undisturbed and nobody is listening in. This is the most important point. Confidentiality is only as good as the room it is spoken from, and a conversation from somewhere anyone might walk into is a different conversation.

If that is difficult at home, say so. There is usually a way — a different time, a different place, or an in-person session after all.

The camera does not have to be on. If eye contact costs capacity that is needed elsewhere, we talk without video. That is not an exception and needs no explanation.

How a session runs

You receive a link before the session. There is no account to create and nothing to install beyond the browser. We start on time and finish on time — that is a form of reliability too.

If the connection drops, nothing is improvised: we agree in advance what happens then, so a technical failure is not experienced as an abrupt ending.

Invoicing — where the countries genuinely differ

Coaching is paid by invoice before the session. Switzerland, Germany and Austria are billed separately, because different rules apply in each.

Rates, currency, payment terms, cancellation conditions and tax treatment are not published on this website. No figures are stated here — estimated prices would be no help in an area that involves contracts across borders. You will hear the rates that apply in the introductory call.

You will hear the current rates in the introductory call, before any work begins.

When something else makes more sense

• In an acute crisis or where there is danger, a video appointment is the wrong route. You need help locally, through the medical or emergency psychiatric services where you live.
• Where an assessment or treatment is due, that belongs with professionals near you, not least because they are embedded in that system.
• Where the support you need is tied to a place — school provisions, social benefits, official careers guidance — local services are the right address. I say so when that applies.

For everything else: online is not worse in practice, only different.